Recruiterkeyboard_arrow_downWhy should I conduct reference checks?Collecting references is generally considered to be the minimum standard for background checking new employees. References are critical for verifying an applicant’s work history and skills, confirming their right to work and understanding whether they will fit within the culture of your team.I can already get a reference manually - why should I use Zinc?Scaling a tech business often means doubling or tripling the size of your team in a matter of months. That’s a lot of hiring. And when you’ve got already got loads on your plate, collecting references, let alone qualitative feedback from previous employers, can easily drop off your never-ending to-do list. Yet referencing is one of the best ways of deciding who you should invite in for interview and eventually, who you should hire. Zinc solves this problem, with a simple, lightweight and automated tool that requests, chases and delivers references back to you, often within the same day. So you have all the insights you need to build an awesome tech team, without the hassle.When do you recommend requesting a reference?Employers often leave referencing until the final point in the hiring process, but this means missing out on valuable insights that could help you make the right decision. That’s why we recommend collecting references between the first and second interview stages, to influence who you choose to invite back, and enable you to ask more effective questions based on feedback from previous employers.How long will the reference be visible?You will be able to view a reference for 30 days from the point of requesting it. Only the person who has requested the reference can view it.How many references should I collect?Zinc recommends you collect at least 3 professional references per applicant, from previous managers and co-workers. This isn’t always possible with teams of different shapes and sizes but we do recommend more than one referee per role in order to verify work information.How do I collect a reference?Requesting a reference is easy. Simply navigate to the recruit tab on the left menu, click the ‘request reference’ button and enter the details of the candidate you’re referencing. That’s it - we’ll do the rest! Automatic follow ups and updates mean you can spend more time interviewing and less time chasing. When your references are ready, we’ll send you a unique shareable link that’s easy to view and share with colleagues. We’ll also notify you if any of the dates or titles confirmed by the referee don’t match those provided by the candidate.Can I share a candidate’s references?A reference is personal data that is owned by the candidate and the referee. Even if you have paid to collect reference information, under GDPR you cannot store this information for longer than 30 days. You have an obligation to delete any reference data after this period. You also have an obligation to ensure that anybody that you’ve shared the reference with also deletes it from their systems. Zinc’s solution eliminates any of these concerns by holding all references on the platform where they can be accessed by the employer. We automatically delete this information from the recruiter profile after 30 days, however the candidate can choose to retain their references to use for future opportunities.What questions do you ask?Our recruitment experts have designed a questionnaire including the ideal balance of competency, culture-fit and date-check questions, to provide a comprehensive overview of candidate experience. We’ve carried out tests with employers to ensure the questionnaire is as quick and straightforward as possible for them to complete, taking no longer than 10 minutes. View the questions below:
In what capacity do you know the candidate, and if applicable what did you work on?
How long did the candidate work on the following skills at the company?
Select up to 3 environments you believe the candidate would excel in.
Select up to 3 attributes that best describe the candidate's work ethic.
Did the candidate ever change position in the company, such as a promotion?
Describe a scenario in which the candidate would excel and one that’s not suitable for them.
What would you perceive as the candidate's strengths and weaknesses to be?
How did the candidate get along with their peers, clients and managers?Can I add custom questions?You can customise the last three questions if you are on the professional or enterprise plan.How much does a reference cost?Requesting to see a candidate's reference costs 10 ZINC tokens. 5 ZINC tokens from each reference will be gifted to the referee for each completed reference they provide.What shall I do when I run out of Zinc tokens?Contact the team via email@example.com or upgrade your plan in the subscriptions tab
Candidatekeyboard_arrow_downWhy are work references important?References shared early on in the hiring process will speed up the journey, particularly when you have mutual connections or references from a credible figure. Proactively sharing references will give you the advantage over other candidates. Most importantly, when information is collected, you can use it over and over throughout the rest of your career, since you can prove the conditions it was collected under and who it was provided by.What should I do when someone requests a reference from me?Consider referees that will carry both professional weight and detailed insight into your work. The more senior and recent the referee, the better. It’s recommended you contact the referee and let them know they will receive a reference request email from Zinc.Who can see my references?The reference requester that pays for the reference can see the information for 30 days. The data will show up on your profile, you have control over whether this information is public or private. This process enables you to own and prove the validity of this information throughout the rest of your career.Can I delete a reference?Once a reference has been collected, it will be displayed on your profile. You can set your profile to private so that nobody can see it. We will be adding functionality to remove individual references in the future. If you wish for your data to be deleted permanently please email: firstname.lastname@example.org.I can already get a reference - why should I use Zinc?For the first time, you will have absolute ownership and control of your work reputation and identity. Choose how, when or if this information is shared with recruiters and companies. Once you have a verified profile with Zinc, save time collecting and proving this information throughout your career.How many references should I have on my profile?Zinc recommends that you collect at least three professional references from at least two roles. This will give your profile some weight and potential employers will be able to evaluate your experience over multiple jobs.Where is my data stored?Your data is stored in a secure distributed database called IPFS. As a Zinc account holder, you have two sets of keys: blockchain keys and encryption keys. Only the account holder can access these keys and therefore only they can unlock the associated data. Using a distributed database allows Zinc to provide a platform for users to store their work data that isn’t controlled by a single entity. The data can only be accessed by a single entity - the account holder.
Referenceskeyboard_arrow_downWhat is a reference?A reference is a review from a person who has worked with you in the past or has an insight into your work.What kind of references exist?There are three popular types of references: personal, professional and backchannel references. Personal references are informal references that can be provided by anyone that knows you. They are typically not accepted as confirmation of your work history or your work ability. Professional references are typically provided by; ex-managers, colleagues or HR professionals and they are accepted by large organisations for confirmation of your previous work. While professional references were originally used to gather both factual and more qualitative insights into candidate experience, many employers now only use them to confirm a candidate’s basic employment history and work dates - something we at Zinc are on a mission to change. Backchannel references are a process of a company trying to reach former colleagues without consent.What is the traditional reference process?Traditionally, a recruiter or prospective employer will ask an applicant for the contact details of their referees (ex-colleagues) once they have formally been offered a role. The company will then contact the referee to confirm their work history and find out more about their previous work, although. However, getting hold of the right person can often be time-consuming, involving numerous follow up emails and phone calls. Once received, reference. Information is typically not shared with the candidate and is frequently lost or recorded internally at the company. Often if third party recruiters or consultants collect this information, then they will subsequently use it for their own business gain. Zinc is on a mission to change how employers source and utilise references, so that they provide more qualitative insights earlier in the recruitment journey. We have also automated the process, saving recruiters time contacting and chasing up previous employers.Who owns a reference?UK employment law state that candidate have a right to own their references. A referee and the applicant hold joint ownership over the information. Sadly in most cases the company or recruiter requesting the information holds on to this information, which is illegal.What is the Zinc reference process?A company/recruiter initiates a reference request by submitting an applicants name and email into the Zinc platform. The applicant receives an email and submits their chosen referees details into the platform which sends emails off to the referees provided. The referee will receive an email and be asked to complete a form online and authenticate with LinkedIn. The references will appear on the recruiters dashboard and the candidate is able to keep and securely store the references afterwards.How long does it take to collect a reference?We aim to turn a reference around in 48 hours from the candidates submission of referees. However sadly, we do rely on humans so we can provide no guarantee on time frames. The process could take up to 28 days.Does Zinc offer refunds?We are unable to provide a refund if we’re unable to get a reference. You can send an email to email@example.com for more information .
Subscription planskeyboard_arrow_downWhat are ZINC tokens?ZINC tokens are used to pay for reference checks within the Zinc platform. Each subscription plan comes with a monthly token allowance which is added on the first day of each month. Any unused tokens will expire at the end of the month.When will I be billed?Subscription plans are billed on the first day of each month. When you start a new subscription you'll be billed immediately pro rata for the days remaining in the month. If you upgrade to a new subscription plan, changes will be reflected in your next bill.How I can cancel my subscription?You can cancel your subscription by visiting the subscriptions tab within the account page. If you cancel before the start of the next month your subscription will end at the end of the month. Remaining tokens will expire on the first of the next month.Who can I contact with billing enquiries?You can send an email to firstname.lastname@example.org
Manage my profilekeyboard_arrow_downHow can I make my profile private?You can easily make your profile private by switching the privacy button in your profile.Who can see my account?When your account is switched to private, only you can view your profile. When it’s switched to public the referee, recruiter and anyone you share your profile link with, can view your profile.What information is shown from my account?Only the information you set to public will be visible to anyone looking at your profile.What is the green hexagon icon on reference and work proof boxes?Click on the button to view the social platform (currently LinkedIn or GitHub) authenticated with this profile.What is the square green icon on the reference and work proof boxes?This is a link to the transaction, showing which accounts exchanged data and when. This information is stored on the Ethereum blockchain. This is a trusted, open platform which cannot be altered. It handles the exchange of data on Zinc to prove its authenticity.
Manage my accountkeyboard_arrow_downHow can I manage my account?Click on the ZINC token total in the bottom left of the screen to visit your account page. Here you can view and edit your account details.Where is my identity contract?If you're a decentralised user you'll find a link to your identity contract under the identity contract heading.Where is my ENS Subdomain?If you're a decentralised user (you signed in with MetaMask or Blockstack) you'll find a section that displays your chosen username which doubles as your ENS subdomain. You can manage this subdomain with the ENS manager: https://manager.ens.domains/Who can find my account?There is no discoverability functionality on the platform so only those you share your profile link with can discover your account.
ZINC Tokenkeyboard_arrow_downWhat is a Zinc token?ZINC token is an ERC20 token, compatible with all ERC20 wallets.How are ZINC tokens used within the platform?ZINC tokens can be used to pay for the platform. They are also used to incentivise honest and qualitative references.How can I earn tokens within the platformReferees are rewarded with 5 ZINC tokens for each qualitative reference provided. Tokens can be accumulated to pay for the Zinc platform or withdrawn. Referees can only withdraw tokens if they have provided at least three references. Candidates can only withdraw tokens if they have received three verified references.Outside of the platform, where can I buy ZINC tokens?You can buy and trade ZINC tokens on four exchanges. KuCoin, IDEX, Bancor and Radar Relay. For more information look at the ZINC token page
About Zinckeyboard_arrow_downWhen and why was the company established?Zinc was conceived in 2015, by a team of progressive technologists, frustrated by the time consuming, inefficient and costly processes used to collect references. We saw an opportunity to use blockchain technology to bring credibility and value back to referencing. Zinc was created, a cost-cutting and time-saving referencing platform.Who are the people behind Zinc?You can read more about the team on the Zinc about page.How is Zinc funded?We held a Crowdsale in February 2018 and raised $2.89million. To find out more about the Crowdsale, have a look at the Zinc token page.Does Zinc have a mobile app?As of January, you can interact with Zinc on both desktop and mobile.