Subscription planskeyboard_arrow_downWhat are Zinc credits?Zinc credits are used to pay for reference checks within the Zinc platform. Each subscription plan comes with a monthly credit allowance which is added on the first day of each month. Any unused credits will expire at the end of the month.When will I be billed?Subscription plans are billed on the first day of each month. When you start a new subscription you'll be billed immediately pro rata for the days remaining in the month. If you upgrade to a new subscription plan, changes will be reflected in your next bill.How I can cancel my subscription?You can cancel your subscription by visiting the subscriptions tab within the account page. If you cancel before the start of the next month your subscription will end at the end of the month. Remaining credits will expire on the first of the next month.Who can I contact with billing enquiries?You can send an email to email@example.com
Recruiterkeyboard_arrow_downWhy should I conduct reference checks?It is irresponsible for a company not to collect references as it is generally considered the minimum standard for background checking new employees. References are critical in verifying an applicants work history, confirm right to work and helping to decide on their suitability for your team.I can already get a reference manually - why should I use Zinc?Zinc’s automated referencing tool allows you to collect screening information with a single click. Zinc introduces a new incentive system to sharing work based information to encourage individuals to share honest and detailed work information. In the process of collecting a reference you gift referee’s (information providers) with ZINC credits. Zinc accelerates and simplifies the process.How long will the reference be visible?References will be viewable for 30 days from the point of requesting. Only the entity who requested the reference can view it.How much does a reference cost?Requesting to see a candidate's reference costs 10 Zinc credits. 5 Zinc credits from each reference will be gifted to the referee for each completed reference they provide.How many references should I collect?Zinc recommends you collect at least 3 professional references per applicant, from previous managers and co-workers. This isn’t always possible with teams of different shapes and sizes but we do recommend more than one referee per role in order to verify work information.Can I share a candidate’s references?A reference is classed as personal data that is owned by the candidate and the referee. Even if you have paid to collect reference information, you cannot store this information for longer than 30 days. You have an obligation to delete any reference data after this period. You also have an obligation to ensure that anybody else deletes this data that you’ve shared. Zinc’s solution eliminates any of these concerns by not exposing recruiters to hold any work information.What are interview proofs?Interview proofs allow recruiters to deliver feedback to applicants, allowing them to own and prove anything they have achieved throughout the interview process. If an applicant achieves something throughout the process such as passing a test or reaching the latter stages - this valuable screening information is traditionally lost.I can already give feedback - why should I use Zinc’s Interview Proofs?Create unforgettable interview experiences by gifting applicants with proofs that can be used throughout their career. Reinvent your employer branding as applicants proudly wear badges of the stages they reached during your process.What shall I do when I run out of Zinc credits?Contact the team via firstname.lastname@example.org or upgrade your plan in the subscriptions tab
Workerkeyboard_arrow_downWhy are work references important?References shared early on in the hiring process will speed up the journey, particularly when you have mutual connections or references from a credible figure. Proactively sharing references will give you the advantage over other candidates. Most importantly, when information is collected, you can use it over and over throughout the rest of your career, since you can prove the conditions it was collected under and who it was provided by.What should I do when someone requests a reference from me?Consider referees that will carry both professional weight and detailed insight into your work. The more senior and recent the referee, the better. It’s recommended you contact the referee and let them know they will receive a reference request email from Zinc.Who can see my references?The reference requester that pays for the reference can see the information for 30 days. The data will show up on your profile, you have control over whether this information is public or private. This process enables you to own and prove the validity of this information throughout the rest of your career.Can I delete a reference?Once a reference has been collected, it will be displayed on your profile. You can set your profile to private so that nobody can see it. We will be adding functionality to remove individual references in the future. If you wish for your data to be deleted permanently please email: email@example.com.I can already get a reference - why should I use Zinc?For the first time, you will have absolute ownership and control of your work reputation and identity. Choose how, when or if this information is with recruiters and companies. Once you have an verified profile with Zinc, save time collecting and proving this information throughout your career.How many references should I have on my profile?Zinc recommends that you collect at least three professional references from at least two roles. This will give your profile some weight and potential employers will be able to evaluate your experience over multiple jobs.Where is my data stored?Your data is stored in a secure distributed database called IPFS. As a Zinc account holder, you have two sets of keys: blockchain keys and encryption keys. Only the account holder can access these keys and therefore only they can unlock the associated data. Using a distributed database allows Zinc to provide a platform for users to store their work data that isn’t controlled by a single entity. The data can only be accessed by a single entity - the account holder.
Referenceskeyboard_arrow_downWhat is a reference?A reference is a review from a person who has worked with you in the past or has an insight into your work.What kind of references exist?There are three popular types of references, personal, professional and backchannel references. Personal references are informal references that can be provided by anyone that knows you. They are typically not accepted as confirmation of your work history or your work ability. Professional references are typically provided by: ex-managers, colleagues or HR professionals and they are accepted by large organisations for confirmation of your previous work. Backchannel references are a process of a company trying to reach former colleagues without consent.What is the traditional reference process?Traditionally the process involves an applicant sharing contact details of their referees (ex-colleagues) with a recruiter or with a prospective employer who’s assessing them for a job. The company will contact the referee to find out more about their previous work. This information is typically not shared with the worker and is lost or recorded internally at the company. Often if 3rd party recruiters or consultants collect this information, then use for their own business gain.Who owns a reference?UK employment law state that workers have a right to own their references. A referee and the applicant hold joint ownership over the information. Sadly in most cases the company or recruiter requesting the information holds on to this information, which is illegal.What is the Zinc reference process?A company/recruiter initiates a reference request by submitting an applicants name and email into the Zinc platform. The applicant receives an email and submits their chosen referees details into the platform which sends emails off to the referees provided. The referee will receive an email and be asked to complete a form online and authenticate with LinkedIn. The references will appear on the recruiters dashboard and the worker is able to keep and securely store the references afterwards.Who owns a reference?UK employment law state that workers have a right to own their references. A referee and the applicant hold joint ownership over the information. Sadly in most cases the company or recruiter requesting the information holds on to this information, which is illegal.How long does it take to collect a reference?We aim to turn a reference around in 48 hours from the candidates submission of referees. However sadly, we do rely on humans so we can provide no guarantee on time frames. The process could take up to 28 days.Does Zinc offer refunds?We are unable to provide a refund if we’re unable to get a reference. You can send an email to firstname.lastname@example.org.
Manage my profilekeyboard_arrow_downHow can I make my profile private?You can easily make your profile private by switching the privacy button in your profile.Who can see my public/private account?When your account is switched to private, only you can view your profile. When it’s switched to public the referee, recruiter and anyone you share your profile link to, can view your profile.What information is shown from my account?Only the information you toggle to public will be visible to anyone looking at your profile.What is the green hexagon icon on reference and work proof boxes?View the social platform (currently LinkedIn or GitHub) authenticated with this profile.What is the square green icon on the reference and work proof boxes?This is a link to the transaction, showing which accounts exchanged data and when. This information is stored on the Ethereum blockchain. This is a trusted, open platform which cannot be altered. It handles the exchange of data on Zinc to prove it's authenticity.
Manage my accountkeyboard_arrow_downHow can I manage my account?Click on the ZINC credits total in the bottom left of the screen to visit your account page. Here you can view and edit your account credentials.Where is my identity contract?If you're a decentralised user you'll find a link to your identity contract under the identity contract heading.Where is my ENS Subdomain?If you're a decentralised user you'll find a section that displays your chosen username which doubles as your ENS subdomain. You can manage this subdomain with the ENS manager: https://manager.ens.domains/Who can find my account?There is no discoverability functionality on the platform so only those you share your profile link with can discover your account.
ZINC Tokenkeyboard_arrow_downWhat is a Zinc token?ZINC token is an ERC20 token, compatible with all ERC20 wallets.How are ZINC tokens used within the platform?ZINC tokens can be exchanged for ZINC credits to be used on the platform.Outside of the platform, where can I buy ZINC tokens?You can buy and trade ZINC tokens on four exchanges. KuCoin, IDEX, Bancor and Radar Relay. For more information look at the ZINC token page
About Zinckeyboard_arrow_downWhen and why was the company established?Zinc was conceived in 2015, by a team of progressive technologists that were frustrated by the time consuming, inefficient and costly processes used to collect references. We saw an opportunity to use blockchain technology to bring credibility and value back to referencing. Zinc was created, a cost-cutting and time-saving hiring platform.Who are the people behind Zinc?You can read more about the team on the Zinc about page.How is Zinc funded?We held a Crowdsale in February 2018 and raised $2.89million. To find out more about the Crowdsale, have a look at the Zinc token page.Does Zinc have a mobile app?We recommend using Zinc on a desktop device for best performance. Zinc doesn't offer a mobile application.